Appointment Cancellation Policy
Please arrive on time for your appointment. Arriving on time helps us give your pet the thorough, personalized care they deserve. It ensures our team has time to properly evaluate your pet, address your concerns, and deliver the high-quality care your pet deserves. Timely arrivals also help us stay on schedule and provide the same level of attention to all our patients throughout the day.
There is a $25 fee for missed appointments or appointments canceled with less than 24 hours notice. Please call at least 24 hours in advance to cancel or reschedule an appointment to help ensure that all our patients are able to receive the veterinary care they need. Your appointment will be considered missed if you arrive 10 or more minutes late to your appointment.
Procedure Cancellation Policy
There is a $50 fee for cancellation or rescheduling of a procedure with less than 48 hours notice. Please call at least 48 hours in advance if you need to cancel or reschedule a procedure to help ensure all our patients are able to receive the veterinary care they need.